FAQ

products categories

Download

Download Download file and products catalogue for lab testing equipment, including including Footwear Testing Equipment and Textile Testing Equipment and Toys Testing Equipment and Furniture Testing Equipment.

contact us

  • If you have questions, please contact us, all questions will be answered
  • Tel : +86-595-22515230
  • Fax : +86-595-22515221
  • Email : info@gester-instruments.com

hot products

  •  Flammability Test

    Horizontal and Vertical Flame Chamber GT-MC35F-2

  • Color Matching Cabinet

    Color Assessment Cabinet for Fabric (textile light box) GT-D08

  • Bally Flexing Tester, Leather Flexing Tester

    Bally Leather Flexing Tester GT-KC10A

About Product

1.Which procedure to secure your Quality?

Our company has own research & development and production base, the products have been calibrate by central laboratory professionals before before they leaves the factory, ensure the accuracy of test results and authority.


2.Some of our customers?

SGS, BV, ITS, BATA


3.How about your company product after-sales service system?

Product after-sale guarantee period is 12 months,and we can provide lifetime repair guarantee.We have agents in some countries,they can provide door-to-door service.If there is no agent,our professional pre-sales and after-sales department can reply you within 24 hours for any technical problems.


4.Products standards?

Our instruments adopts ISO, ASTM, DIN, EN, GB, BS, JIS, ANSI, UL, TAPPI, AATCC, IEC, VDE and other international testing standards.


5.Our country's power supply and plug are different, how do you solve it?

We can according to different countries and the power plug, equipped with transformer and plug that in accordance with your local requirement.


6.Payment methods?

T/T, L/C, D/P and so on


7.Deliver time after place order?

The general is 10-25days, If we have inventory, we can arrange shipment within 5 days. Please be aware that our production lead times depend on specific items and item quantities.


8.Modes of transportation?

Water transport,air transport and international express.


9.Packing method?

Standard export wooden box packaging


10.How about customers evaluation for your products?

Our company has established long-term cooperation with the SGS, Bureau Veritas, TUV and Intertek,our high quality products and first-class after-sales service.Our services get the trust of the customer satisfaction and recognition for themselves.


11.Main export market?

Now our products have been exported to southeast Asia, South America, North America, Europe and other countries.


12.How to ensure the customer standard use the instrument?

We can provide each product related video showing how to install and operate.If you have specific needs, we also can arrange engineer to the customer's company for equipment operation training.